Oliver Bonas Ltd Tracking Order Status

I went into Oliver Bonas East Dulwich. I picked up one cardigan and it was clear there was a fault with the top button as it did not lay flat. When I pointed this out, after checking if they had any others, they took it off me ready to put it back for an unsuspecting shopper to pick it up. They also had a range of items reduced to 30%, when I went to buy it, they told me they could not sell it to me. because it was not marked up on the website. If that is the case they should have checked it on the website first. Yes they offered to sell it to me at a lower price, but not at that which they indicated in the shop and the manager blamed the staff!

Perfectly sized, good quality and quirky styles.

Terrible sizing. A dress I purchased was definitely not the correct size. I returned this skirt to OB and over 2 weeks after they recieved the parcel, they still did not issue me a refund. I had to contact customer service who did not return the full amount. They even claimed an item was missing from my return!

Just before Christmas I bought for the children's stocking fillers a water cress planting set and a small dish of iris bulbs . The water cress was carefully nurtured by my ( soon to be ) three year old great nephew Harry who was photographed this week with the brimming full carton of water cress . He was so pleased and happy with himself . Such a great product and such fun for children to grow things . Egg and watercress sandwiches for tea . We now anxiously await for Olivia’s irises to flower later in the year - bought as her middle name is Iris . Thank you for a great product and such fun for the children .I did pop into my local store in Parsons Green to show the delighted staff the photos of the children .

I purchased a weekend bag from the website a few weeks ago and received an email to say it had been dispatched but no further email to say it was out for delivery so I had to contact OB customer care and apparently evri had my parcel and never delivered it and sent it back to OB without letting me know (evri) the customer care team were quick to resolve this and sent the item to my home address the next day! Very happy with this service and the weekend bag lovely quality. Thanks again for helping