OJCommerce Tracking Order Status

I found this sofa set just by casually looking on the web buyer beware I should have kept looking --received the loveseat with knife slashs on the back near back of the seat also medium sized hole they replaced through manufacturer warranty since theirs had expired-- then didn't open sofa till much later date and found long knife gashes all around back of sofa, also wood peaking through the bottom of sofa, clearly it had been opened before and damaged --Shame on you it never should have been sold wiil never shop with this company again----

I have increased the review from 1-2 stars. The day after submitting my review to Trust Pilot and filed a complaint with BBB, Ojcommerce issued a full refund to my account. I would not issue a higher review than 2 stars, because it should not come down to this to get a satisfactory outcome. I ordered floral swags online. The quality and size of the item would have looked perfect in my home. I received the swags. They were cheap imitation silk flower that had threads shooting up from their petals. The colors were blatantly fake making it look like dollar store products. They claimed it measured 33 inches - but the only way you could make the product stretch to that size was to pull each end piece completely stretched out and have the swag in a completely unnatural, not-as-advertised shape. Instead of just allowing me to return the items, they required numerous detailed photos of the item and boxes they shipped in. Then finally the issued RA and labels. I had to bring the boxes to a Fedex store to return them - and then the company refused the return of the item upon delivery!

I was skeptical when ordering from OJCommerce as I saw many poor reviews online. But I ended up ordering from them as they have the lowest price, so I wanted to share my experience. I ordered a set of 4 WHI dining chairs, paid with paypal, received an order confirmation via email immediately, the item was shipped out the next day and they sent me a FedEx tracking no. and I received my item within 5 business days. I am very satisfied with my shopping experience with OJCommerce. In the meantime, I did try sending customer service email enquires and they were very responsive and I also called the customer service and the call was answered within 3 minutes and the customer service representative was extremely helpful. For complicated issues, I would suggest calling their customer service as they really try harder to look into the matter and help. I think if you are sure about what you are buying and not planning to make a return, OJCommerce is the great place to shop with the lowest price. But if you are not sure about the item and might need to make a return, then shop at other places like Wayfair as OJCommerce has a 50% restocking fee for returns. I am very happy with my purchase at OJCommerce and would order from them again!!

I love the 2 Wallace & Bay Pruitt Weathered Brown Swivel Reclining Glider with Swivel Glider, Nailhead Trim, And Pillow Backglider rocker recliners I ordered! I did a lot of research to find this item for the best price. The color could not match my end tables and coffee tables more perfectly. The only issue I had was delivery. The delivery was promised one day and never showed. Then was promised the next day and never showed. They did arrive on the 3rd day but we were not expecting them until the day after that... we had to stay home the entire time because we could not get an idea of when the chairs might arrive. Better communication regarding delivery would have made this the perfect purchase. Otherwise, I am very happy!

The mirror I ordered is gorgeous! It arrived sooner than I expected and was in perfect condition. The price point was also great - it was hundreds less than comparable sized mirrors and is just as nice, if not nicer! :)