N.Peal Tracking Order Status

It'sthe second time I have bought from N.Peal and like the first time I'm more than satisfied. I bought the James Bond Sweater from Spectre which I have wanted to buy since I saw it on the movie poster back in 2015. The sweater was nicely packaged with 007 branding and the product itself was flawless. The fabric is incredible soft and it feels fantastic to wear. Great compliment to everyone at N.Peal including the support team that answered all my emails within 15-20 minutes. A luxury brand that's worth the price. Regards from Switzerland

I wanted to spend £600 and asked for a 10% discount and they said the following "Unfortunately we currently do not have any further discounts available I am afraid on the range, I can see this garment has also been reduced down in the sale so there is a good saving on it at the moment" They were happy to turn this down and let me go elsewhere unbelievable - after having previously spent hundreds, I was very very surprised and have not purchased anything since.

I visited the Bond St store recently and was served by a wonderful sales assistant called Candace. What a fantastic experience it was, if only more shops offered such excellent service.

Purchased the navy blue no time to die sweater, fits perfect, great quality and perfect service!

Dear Sir, dear Madam Following your mail announcing the last-day-sale - promising 50% discount - I wanted to order the cropped navy Blue cardigan which was at that moment priced at 160 GBP instead of 255 GBP. I asked if the 50% also applied to the blue cardigan. I got an answer: NO, upon which I wanted to order it anyway at the price of 160 GBP. I sent the mail with my order at 5 a.m. but it was already too late! I do not understand: The end of the last-day-sale was to be 7 a.m. if NPeal wants to respect the promise of 24 hours of the last-day-sale. I understand that the ICT assistants cannot change all website data the last minute, but my mail (25thFebruary) clearly shows that I was still within the 24 hours with my order. (5.12a.m.) I have no complaints concerning the mails which I received from the service assistants: they want to help but it is clear that they failed to understand the gist of this matter. I hope this mail message can help. Thank you for taking the trouble. Kind regards Christine Vyncke