NOVO London Tracking Order Status

Good clothing brand, I liked the items and they have good quality

Thank you to all the team at Nouvo London. They kept In touch all the way until I received my parcel. It was a quick and prompt service. I ask for a refund, again they answered every email quickly and promptly. I received my refund and highly recommend them as a company. Thank you to you all look forward to shopping with you again Sue Britton👍👍👍👍

1 star for the return process and customer service. This is my second week waiting for a reply, the return package was delivered 19/4/2024, no updates and no refund since that time. Update. The refund was issued the next day after my second email to the Customer Service and the review here. I’ve received an email from Alia where she explained the delay and apologised for it. Now everything seems to be without any problems, the manager is very polite. The 2 weeks waiting made me feel insecure.

Second top I have bought. Material is fantastic - doesn’t bobble, super comfy and very flattering. Would highly recommend. Arrived fast.

Love it. I don’t like buying online without trying first but my friend was wearing the bodysuit and it looked so stylish on her that I bought one for myself. I am very happy with my purchase. Arrived very well packaged, I am impressed and love the bodysuit.