Nordgreen UK Tracking Order Status

I have a Nordgreen watch and the watch itself is fine. BUT, when you need a new strap, it is advisable to get it from them because of their special “easy fitting” system which may not be suitable for all straps. Their selection is quite good but - when I tried - a really large number were out of stock. I tried several different ones but everything I wanted, in the size I wanted, was out of stock. Contact is by an automated chatbot whose response to my question about when their stock would be replenished/updated was they couldn’t tell me! So I have a watch with a tatty old strap which I cannot replace unless I choose from the few still available in a material and colour I don’t want. Most watches are suitable for any strap provided it is the right dimensions - not these and that is their drawback.