Nitecore Store Tracking Order Status

I have used many TacLights throughout my life, starting from the Navy, private security, and SRT work. I saw this add from Nitecore for a 4400 Lumen EDC light for about 130.00. I was very skeptical but I had to at least give it a try. 4 years later, I still use the same light while on duty and when I am traning with my SRTeam. I had a PowerTac, Fenix, the popular Streamlight and Helius. I know there are more out there but my i4000R is by far the best I have used. I am now looking at getting the new TM12K in a few weeks. I definitely recommend Nitecore to anyone...especially security and law enforcement.

Ordered and received product within 3 days. Flashlight appears to be functioning properly.

I searched the internet for the the top rated headlamps and NITECORE was rated one of the best. Are you kidding me how does that happen? Orders do not ship overnight almost 4 weeks), customer service is slow (3 days for a callback), when you do talk to someone, their phone system sucks, each time I called (twice) it was the same. They are hard to understand and not to aggressive in trying to help you with your questions. Now I'll get to the headlamp. It comes with a 18650 battery but they don't tell you that it's a special battery at a cost of $21.95 if you want an extra one. When charging the headlamp gets really hot. the guy tells me that's normal, really? I hope so. Regular 18650 batteries work but they do not last long. Do not use regular batteries on high. I do not think this headlamp is worth the money and I am in the process of trying to return it.

This was an extremely satisfying ordering experience. First, the range of products is endless and it is very easy to compare attributes of each to get exactly what you want. The shopping experience and checkout was very easy, AND IT SHIPPED TODAY! Amazing.

At first shipping speed sucked - I finally received a fantastic product. I also ordered a same model light from their licensed dealer, Lumen Tactical (super fast shipping by the way) - The L.T. light I ordered had a strange bright white flash just before colored options came on. L.T. is taking care of this promptly. I also decided to order two low temp batteries for the devices - those came in record time and work perfectly ;) I gave a 1 star review at first - but these guy have turned around and have a fabulous product! Unfortunately, sometimes you get a lemon... This is life!