NinetyPercent Tracking Order Status

The product was great but too big - sent back but been unable to contact company for refund- no one answers telephone and thd Email option didnt work - worried about refund Update- recieved an Email informing me that refund is on its way - I'm very glad of this as the products are lovely

Ordered four items and returned two without any issue. The hoodie zip jumper has started to fall apart at the front after about 5 wears and just 1 wash cycle. The place makes it difficult to fix myself so I will need to pay to get it repaired properly. I contacted Ninety Percent via their online form with my order number and got an automatic acknowledgement but no one ever replied. Really disappointed. Won’t be buying from here again.

I am changing my review as I just spoke to the loveliest person at the company. They had been working on a return label for me. As such, I am a fan once again of Ninety Percent! Great clothes. I’m certain the return will process without any issues! DO NOT buy from this company on their website if you live in the US. Should you need to return something you will spend more than items are worth to return. Customer service is no help. Phone number not a good number. I’ve been trying to resolve this issue for 3 weeks with no help from customer service. I’m about to contact a friend I’m the media as shopping and shipping issues are on everyone’s mind.

Ordered some tshirts for myself and for Christmas gifts. They are a little thinner than usual but durable, comfortable, stylish and very soft. Well made and quality fabric. When I changed into it I immediately noticed how nice it felt next to my skin. I love it so much I'm ordering more to wear as undershirts, tshirts and bedwear, it's so comfy.

Great organic material and giving concept. My joggers fit like a dream.