NFLShop Tracking Order Status

I received my order in good condition everything was good and was delivered before the estimated time that it was supposed to be shipped honestly don’t know why there are bad reviews🤷

The sizing seems off. I ordered a ladies jersey in a size small (normally wear a size xs) and it is tight around the chest/shoulders. Also, it came without a tag which makes me wonder if I got one that was previously used. Overpriced considering the name/numbers are a screen print vs stitching.

I read the negative reviews about nfl.com but was a bit puzzled. Some reviews were about problems with returns, or damaged merchandise etc but the majority seemed to concern delivery delays. Once a vendor has filled an order, delivery is then in the hands of the shipper not the vendor. From personal experience I have seen UPS completely lose tracked parcels and have had USPS Priority mail take almost three weeks to deliver an envelope that should have been delivered in 3 business days (to a city within a two hour drive). I placed an order with nfl.com. The order was filled earlier than promised and when it shipped, I received an email with the tracking. I actually received my parcel earlier than the estimated delivery date. Everything was on time and the merchandise was as promised.

A jersey I ordered was not near the quality I expected. Was contacted with a return shipping label to return for refund. Description of jersey standards would be more helpful. Customer service is top notch.

Lilly was very polite and understanding and helped me get my refund for a package I never received. I will definitely be making more purchases with you guys in the future!