New English Teas Tracking Order Status

Lovely products. Unfortunately, there was a small problem with the order but the customer service was excellent and I was offered the choice between an alternative product or refund. I opted for a refund and they upgraded my order to next day delivery (due to the slight delay) at no extra cost.

I made an order on 03/03, It arrived today, 06/03. Everything was perfect, they even put a small gift in my packet. I can not see any problems whatsoever with this business. Thank you, looks brilliant! And Thank you for the gift.

Also got a bonus item, small, but it's always very nice to just get something. I appreciate it and am happy to purchase again. Not expensive and it's good quality tea.

I recommend the company. I ordered 6 boxes of tea as there was a 3 for £15 I also got -10% and free delivery. In addition, they gave mi mini pack for free. super fast royal mail shipping

I received my Beatrix Potter tin,but unfortunately one of the tins had a dent in it. I emailed the company straight away and within the hour I had a reply and a new tin is on the way at no extra cost,nor with me sending the dented tin back. I must say how impressed I am with this service,which lets face it is unusual.