Newegg Business Tracking Order Status

Had to RMA a hard drive. Turned out the second drive was also faulty, so decide to send this back for a refund. Turns out while waiting for the drive through the transits that it went over the 30 day return period. In what world would this be allowed? To make it worse the "Support Agent" outright does not answer questions and masquardes under the title Support Agent, unlike NewEgg's which actually has the agent's name. Avoid it at all costs. The best thing that Newegg as a whole should do is close "Business" site it is a downright insult to the name "Newegg".

Horrible company. I ordered some paper goods and sanitary wipes. The sanitary wipes cost $6.99 and received a tiny package of wipes. I contacted them about returning them and it would cost $7.50. To make it worse, they were made in China. Great. The CCP who brought us the virus.

I purchased a Graphics Card for my son on 12/4 and on 12/18 they sent me an email stating the item is out of stock and I will be refunded. I was angry they were informing me of this 1 wk before Christmas! I informed them I wouldn't order from them again and there response was "what a pity" .

Tax exempt one day and not exempt another day ... in spite of valid state tax exemption licence submitted. Customer Service of little help some of the time... it depends on the individual who happens to pick up the phone when you call. I just don't have the time to bicker with these people so I sent our business elsewhere. Problem solved.

This company has been wonderful to work with and products are shipped quickly and with no shipping charge on most items. I would recommend it to others!