Net Nanny Tracking Order Status

Luck to get 1 star. Waste of money. Can be circumnavigated. Appalling customer service as they are my password administrator and i need access to my account to add something to my blocked list. 3 times i've asked and no respose. It's crap

Service was not good. Also they enrolled me in autopay which I don’t remember agreeing to, and there is no where on their site that you can cancel subscription. If there was less than 1 star I would give them that.

Service is not reliable, no agents available ever on the website chat, they do not even provide information in any regard to the questions I had submitted, their documentation online is completely out of date, no way to unsubscribe anywhere,. When pausing a device or disabling internet for a phone, it will not work unless you manually synchronize the netnanny from the phone, least to say it will never work as no kid will be doing this, the reports on the dashboard will only show you data from 7 am to 1pm, no way to personalize it, the App refresh is horrible, absolutely not a good software, not user-friendly at all

According to the FAQs, NetNanny works with Mac iOS 10.7 and above; however, after paying and installing the program and finding it did not function, I was told by customer support that Monterey isn't supported.

Absolutely impossible to cancel. The money keeps coming out of my account. The bank has had to put a block on them. Don't go near this company!