Nest Bedding Tracking Order Status

Seems like there are only a few reviews here. I've had a great experience. Very high-quality products and a customer service team that will go above and beyond to help.

I have had nothing but issues with this company. Every morning, my husband and I wake up with backaches. There is also mold growing on the bottom of my mattress, despite the fact that we are very clean people, and it is a newer mattress. When I brought it to their attention, they said they won’t replace it because it is caused by “external factors.” That’s odd- other reviews have claimed the same thing! So, we wake up with backaches, and the mold could exacerbate my health condition, and the mattress is about a year old. They will do everything they can to make sure they don’t have to honor their warranty.

Worst company ever to deal with! My hybrid latex bed broke down, began creasing in the middle within 4 mos. I am a small built woman. After many emails, pictures, phone calls Nest finally admitted there was a manufacturing issue. So several issues, customer service told me when I selected this mattress that it was medium/firm. Not the case. I have a very bad back and with this flimsy mattress plus it breaking down all my back issues flared as well. Nest wants to replace with another product, will not refund. I would never trust another one of their products again and especially not with my back. Ended up with the Avocado latex hybrid mattress and love it!