Nearly Natural Tracking Order Status

I ordered a 42” spathiphyllum and while it was beautiful, it was just too small for the space. I contacted customer service and they immediately sent me a return label. As soon as I dropped the package off at FedEx, I almost immediately received a refund. I ordered a 4’5” spathiphyllum instead and it arrived promptly. It is absolutely beautiful and I am delighted. I couldn’t be happier with the way customer service handled the return. This is the second time I have ordered from this company and their products are beautiful

Love their customer service always very satisfied. Product is rated very good. I enjoy very much dealing with Nearly Natural .

I have had mixed experiences at Nearly Natural. I have purchased quite a few plants and trees. Some have been nice while others have had issues that I gave up on trying to fix. So, good and bad on the purchases, but when I tried to leave a negative review, they just kept saying they needed more information. I have left reviews before and they did not require images. Some I have included with images and others not. I purchased an expensive set of white tulips that over a couple of months turned yellow. The yellow was not a pleasing shade of yellow. I wondered why there weren't many reviews on the site. I was contacted saying they asked for more information. I don't know what more information they wanted as they didn't let me know what they wanted. It appears that Nearly Natural doesn't post negative reviews. Personally, I rely on site reviews as the merchandise is expensive. It is a hassle to return items also. It feels deceptive and not consumer friendly to me.

Great looking fake plants, fast shipping, and good customer service. I had an issue with my order and they quickly went above and beyond my request to fix. I will be using them again.

Giving 3 stars because I just placed an order but was very disappointed they don’t give the option of a gift card. I emailed after the order was submitted for them to add and they wouldn’t. I asked how the recipient would know who it is from and was told they’d have to call in and give order number. I will have to wait and see about the delivery.