Gardyn Tracking Order Status

3rd lid. Water sensor is a POS and is not replaceable, requires replacement of entire lid. Usually fails after 13 months once warranty expires. Edit 1/2. They called me today and offered to make it right with either a refurbished lid or a discount on the Gardyn 3.0. The customer service was excellent albeit it a bit reactionary to the review, nevertheless I am satisfied. My advice is not to buy the Gardyn 1.0, several items have been upgraded since that time that will likely fail on you. Go for the new one.

The Gardyn has been a great addition to our home! We enjoy having fresh produce and it adds something beautiful to display in our apartment!

I wanted to wait about 6 months before writing a review to fully get an idea of how good Gardyn is. Unfortunately, I'm not impressed, and am severely disappointed. To start, the membership and price per plant is beyond insane. You can pick up 100 1 inch rock wool squares on Amazon for about 10 bucks, buy your own seeds at 250 seeds for 4.95, and either reuse the pods, or replace them with pods you can find online for about 5 dollars per 50 pods. That's 100 plants for about 25 bucks, while the same amount gets you a whopping 4-5 plants from garden. Yikes, holy markup. With that kind of mark-up, you really have to wonder what makes the system cost 800 buckaroonies other than gimacs and how much markup there is on that. With the membership you get Kelby, which is supposed to be a virtual assistant, but I didn't see much difference between when it was on and after I cancled my membership. My plants grew the same. They're plants. That's what they do. For the most part I got messages like "your plants are growing!" or "add water!" and "check out these new plants you can buy!". You get 10 "free" pods a month with the membership, but you pay 40 dollars a month for the membership. So that's 4 dollars a plant in the reality where things still cost money (it's not free if you pay 40 dollars a month for it). If you read above, you'll see this is an insane amount of money for a bit of rock wool and seeds in a plastic container. The system setup is nice and compact, but the app and system is severely lacking for 800 dollars. First, Gardyn won't work on 5ghz WiFi, so you either need to run separate networks, or screw around in your router to get Gardyn to only connect to the 2.4ghz network if you have a router that manages the network devices use automatically. Second, if you don't get the membership, you don't get push notifications on your phone when water level is low, and Gardyn doesn't shut off the pump when it detects it's low. You'll walk in to hear it grinding away. However, Gardyn is more than happy to give push notifications to your phone when they have new plants available for purchase for the low low price of 5.99 plus shipping and handling. Gardyn is nice if you live in an apartment and don't have the space. But for most people, I don't see the difference or justification for Gardyn over aerogarden, or simply building your own system out of PVC piping for a couple hundred bucks.

We love out Gardyn! only issue is 10 of the pods did not sprout.

1. Getting full functioning connectivity between the Gardyn and the APP was not fully successful until Gardyn was moved almost on top of wi-fi router. 2. Connectivity is even worse to non-existent with the new lid - see comment changes and addendum. 3. Support has been slow - improved some over time yet it can take 24 hours to get a response and when scheduling a call the earliest time slot I could get was 3 days out. addendum: after much back and forth, what has been revealed is that the communication signals from the Gardyn are so weak, that the Gardyn must be very close to one's router in order to work. I consider this a design flaw as I have now had to locate my Gardyn where I do not want it pending purchasing and activating a wi-fi booster (hopefully I will then be able to place it where I prefer0. The plants are growing beautifully, the watering and lights have been working. Now the cameras and communications are as well. IF you don't mind placing your Gardyn within very close proximity to your wi-fi router, the system is worth purchasing. Otherwise avoid this purchase.