mpix Tracking Order Status

Poor customer service. I paid for expedited shipping for the holiday, but the flight was delayed. I totally understand that delays in shipping will happen. The problem is that Mpix will not refund my expedited shipping cost. I'm a long-time customer and expected way better support than this. I'm shopping elsewhere in the future.

We recently ordered Christmas cards from the company, and we were disappointed when they arrived. The cards simply didn’t reflect what I had previewed on the site: blurry, no definition. I contacted Mpix, and they helped me identify the problems with picture sizing. They then adjusted the paper type. New, wonderful cards showed up in a matter of a few days. This company really does care about customer satisfaction. I will definitely order from them again and won’t hesitate to reach out to their customer service for help in getting the desired outcome.

I've now used mpix twice at the suggestion of my photographer to make and frame prints. They've done great work at reasonable prices with exceptionally fast delivery of the finished products. I'll use them again if the need arises. A+

The photo enlargements were crisp, clear and vibrant. the photo paper excellent and the delivery was fast. photos were in perfect shape upon delivery and the price was very reasonable.

I have used MPIX in the past for printing my photos. I printed all my daughters pictures from her wedding no problem. Its been a while and the format to upload and chose your photo based on the size is so difficult to navigate. It errors out, then you try to re-load, it deletes and starts over. I almost didn't order it was so difficult. Not sure what they have changed but they need to make it easier. AND i was on my computer not and iphone.