Moxi Store Tracking Order Status

If I could give 0 stars I would. scam company I returned my order and after several emails chasing them for an update I still haven’t received my refund after a month. Reporting to trading standards.

This company is shockingly bad. I bought 2 separate items 2 days apart. The first one still hasn’t arrived it’s been 3 weeks and the second one arrived and was damaged. I emailed the store to tell them this and they got back in touch to tell me to send a picture. I sent a picture and I have had no response from them at all. It has been 2 weeks so I’ve had to make a claim on my bank account to get this money back - please everyone do this if you want your money back - they will investigate the company and give you your money back.

The dresses I received are nice however one is awful quality and I have emailed Moxi multiple times and even messaged on Instagram for a return label and they’ve continued to ignore me meaning I am out of pocket for something outside of my control. I definitely wouldn’t recommend shopping with them since you can’t return anything.

Quality dress for my girlfriend. Bought 3 and she loved every one of them , would us agian

Amazing quality and service! I was a little apprehensive at first with buying as I see the first two reviews, so I reached out to the company and mentioned the comments.. They actually were very helpful and provided evidence that some customers order pre-order dresses mistakenly and then complain when they don’t arrive next day which I understand. Then they reassured me they are a real company so I ordered and I’m in love with my outfits. I’ll definitely be ordering again xx