Moro Tracking Order Status

I wish I searched for reviews before placing a order with Moro.com. All of these reviews are accurate-- Moro.com is a SCAM/FRAUD! I've been waiting over a year for a Miniform Ramblas cabinet (order placed on 3/31/22) that cost $4900. Both Jose and Anel keep making excuses as to why the product has not shipped. After countless emails, phone calls, online chats (none of which are working anymore) I finally filed a claim with my credit card company. I also filed a complaint with FTC. This company should be shut down.

Man, I sure wish I would’ve seen these reviews before ordering a $7,000.00 pendant light from the Moro.com website. My experience has been exactly the same: assurances from Jose that the delays were due to supply chain, but that the product would shortly arrive (he said January 29th). Then nothing. No response to email, or phone messages left. Now the Customer Service link on the website sends a bounce-back email. I’m going to proceed through AMEX and try to get a refund, but I’m not optimistic, given the passage of time (while I thought I was waiting for the product to arrive). Moro.com is a criminal enterprise. Avoid at all costs.

I ordered a bookshelf about a year ago. They continually said supply chain issues were delaying to product. Every few months I’d check in and they’d give some bogus update on where it was. Enough is enough…stay away from this SCAM company.

Jose Coreas is a scammer, makes false promises and refuses to refund. I had to file a claim with the card company. Promised a bed with delivery of Christmas, I ordered in October. It did not arrive. Nearing the end of January, would keep telling me that he would reply by “end of day”, “tomorrow” for an ETA. I contacted the manufacturer who told me it would not arrive till end of summer. Jose clearly knows this and lies thru his teeth to hold on to over 5K of my money. Do not trust this site. It was previously WeLiv which also had terrible reviews.

Avoid this company. I work for a professional design company and we read and re-read return policies ahead of purchasing items from vendors. This company has violated their 30 day return policy and will not issue a refund. The shelf we ordered was also shipped with a missing leg post and customer service reps Jose Coreas and Anel Rios’ only solution was to have us purchase another post separately for $350. This item was also a "quick ship, in stock" item and took a month to arrive. There has still been no resolution since and we have had to dispute the $995 cost with the bank. The phone number on the site leads to a dead end phone tree and email responses are few and extremely delayed.