Moon Pals Tracking Order Status

Back in March I ordered Beau the blue plushie paid with my debit card & I got a message that I needed to pay for my order so thinking my payment did not go through I redone the payment! I received 2 of the same plushie so I contacted MOONPAL & needless to say I was not treated right!! April I was in a coma & on a respiratory so I could not do anything! I was in the hospital a month! My acct got escalated & instead of the moon back I told them to send my Opal the purple plushie! I received the order on Tuesday and guess what they sent me Beau AGAIN! Now they won't answer my emails! I had told several people about the plushy NOT EVER AGAIN!! They are scammers & cheats!! I am giving them 1 more day then I will contact the BBB! Jennifer

I would love to review this product but I spent $62 and never received it. The shipper they used FedEx gave it to SmartPost and they delivered it to some house in the wrong zip code. Moon Pals takes no responsibility and Smart Post will only let the shipper, Moon Pals, file a claim. I just threw $62 out the window but the worst part is my grand daughter was expecting it in the mail.

I saw the ad on Instagram and I kept on seeing it got curious and looked into this. I fell in love with midnight but mystery midnight was a 6 month pre order and I’d like a pal now. So I got Opal. I am a person who does have MDD, GAD, and autism. I was in therapy for 4 years for mood and stress management. I have tried a weighted blanket and think eh it’s okay. It’s great for my muscles and knees and when I feel sick. Overall not a weighted blanket fan. I decided on a weighted stuffed animal. I also like supporting small businesses. I’m an angry person who gets agitated EASILY. Opal really helps calm me down and I feel less angry and stressed. I’m a 33 year old adult that can’t sleep without stuffed animals ( traveling is tough ) and having Opal is really great! This is right up my ally! My son also has a stuffed animal collection and cannot sleep without his stuffed animals he’s also on the spectrum and I plan on getting him Echo for his 6th birthday because he is most like him. My son also doesn’t like weighted blankets. I think they make him feel trapped?? I absolutely love these cuties! So glad I got 2! Midnight looked so awesome and encouraged me to Join! The people who work at moonpals are so kind too! The book? So cute! The whole thing is adorable and a really great idea! Hugs make you less angry!

I would like people to know that these Moonpals are too heavy and compact for any 3 to 5 year old or any child very young. It is not soft and cuddly, the paws and ears are soft but the body is solid and hard packed. I would not recommend for any young child.

I recently got my moon pal mylo and it came in so fast I ordered it on the 20th only for it to come in today. When I hugged it, I immediately felt comforted since I am diagnosed with anxiety this will help with my sleeping. I recommend it for kids and adults who have adhd and autism. Might get one for my friend.