Money Clothing Tracking Order Status

My son has a few items of Money Clothing in his ever growing wardrobe. Being a teenage lad, he wants to wear the trendy brands and this is certainly one of them. He’s had lots of compliments on T-shirts he’s worn and I recently bought my niece a pair of shorts for her birthday. Lovely quality!

Outstanding customer service I got sent the incorrect order so rang them, lovely lady on the phone resent my order via next day delivery for me and sent me a free returns label so i could send the incorrect order back to them when i could, this was sent back today and my correct coat arrived today thank you so much!

My recent order was too small and they don't offer free returns so i paid £5.55 to send the item back and they took £5.95 off my refund from original shipping so technically lost over £10 from ordering and returning… I contacted them as well to tell them they’ve received the order as i hadn’t heard from them, i got the return tracked and signed for and customer service was pretty good in the way after a day or so i got a email saying they're still working with returns from black Friday and Christmas but could speed the return process if given tracking reference which i did and the refunds in now. haven’t had a problem before other then sizes always come up different some times i’m small, medium sometimes i’m large it is frustrating but i do love the brand have worn for years i’d just recommend not ordering from money directly if you might return the item. other shops do sell money with better returns policy… jd, footasylum etc..

I've ordered on the 24/8 and had no confirmation to say my order has been dispatched - we are now on the 30th. Emailed and had no response so I'm slightly apprehensive as to when or if my order is going to be dispatched. Will leave it a couple more days and if ive had no correspondence will cancel payment with my bank. *** Update on 31/8. I managed to find the number and ring Money Clothing and asked for a refund as the order hasn't been despatched yet as they can't locate the top***.From now on I'll be buying through a retailer and not the company.

I have ordered and paid for goods but they never arrived . Was told by courier that they were returned because of bad paperwork . Have written over 50 emails but no reply--this is either a scam or is run by total fools - never trust these people!!!!!