Mococo Tracking Order Status

I had a good experience buying online. I came across mococo whilst searching for the best price for a certain pair of earrings - mococo were the cheapest that I could find out of the several other stores selling the same ones. I had a bit of an issue with Royal Mail which wasn’t the fault of mococo but they provided exceptional customer service throughout. Karen was very helpful! When they arrived they were very well presented - much better than expected and probably better than how they would have arrived from one of the more expensive stores. Very happy with my purchase.

Another great experience from Mococo. I’ve purchased many beautiful items of jewellery from Mococo and have consistently received excellent customer service, whenever I visit their shops or use the online service. The shops are contemporary and I feel very comfortable browsing. I love the way they take care to gift wrap items to make a purchase feel really special.

Outstanding customer service. Item arrived amazingly quickly and a returned item was refunded immediately. I would certainly recommend.

i ordered a pair of earrings which royal mail claimed were delivered but they were not received. Mococo were very responsive to my emails and dealt with the issue straight away. Within a week i had received another pair through the post without any hassle at all. their customer service was excellent, especially during this difficult time. not often companies respond that quickly and getting the replacement item was no issue at all.

Great customer service. Order received within days of ordering great products and packaging no hesitation in buying again