Millesima USA Tracking Order Status

When employees in Millesima USA sent me emails informing me of arrival of the wines (and wine box) I ordered, they used a cheap software without unique order or tracking numbers in the subject line, or the employees were just careless. Consequently FedEx just put my wines in a distant shipping center, rather than placing it in a near pickup store. Considering that I paid >$200 for shipping the wines and >$25 for the box, such a level of service is not acceptable! I always thought that Millesima USA would provide much better service than some local wine shops. After this experience I would never order any wine from them!

I have enjoyed buying wine from Millesima USA. Customer service is unsurpassed. The wine I bought was delivered in excellent condition. Highly recommend. Will buy again.

no warning of delivery custs

I've been ordering my Bordeaux from Millesima for several years now, and I won't go anywhere else. They have helped me track down several obscure or otherwise hard to find French wines, and I'm always impressed with the pristine shape the bottles are in when they arrive -- this must have something to do with Millesima's unique relationship with producers in France, which you can't get with other retailers. Don't think twice, just call them if you want the best service on your French wines.

Have to wait two month to get the order , been charged $43 for the shipping of one box from NY to Washington DC