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Copthorne Hotel Newcastle - Stayed for two nights for a work event. The staff were excellent all throughout starting with Stephanie the events manager, when booking with her I found her approachable and she was very accommodating with our constant changing requirements. On arrival, check in was friendly and straightforward, and my bedroom was lovely. A gorgeous floor to ceiling bay window overlooking the Tyne. Spacious room and clean. You can hear the Metro passing by but this didn't bother me or interrupt my sleep. Breakfast was peaceful and there were plenty of places to sit as well as a good variety of food. A handy notice in the lift informed of the busiest times to have breakfast. The conference room was spacious as requested with a constant supply of hot drinks, biscuits and water. The wifi was a little problematic but after informing reception they called their technician to rectify. The only issue was the temperature in the conference room. I wonder if the thermostat was broken. The heat was perfect everywhere in the hotel but chilly in the conference room. Several members of our group requested a late check-out which was easily arranged, even though it was a last minute request. A lunch was provided as part of our event, and this was delicious and plentiful. Parking was complimentary and there were enough spots for everyone. I would definitely use them again for work events and for personal trips. Thank you for a great stay.

The staff members were friendly although the rooms are quite outdated.This hotel is situated at a quite decent location which allows you to access trams and buses to reach out different parts of Manchester.

My wife and I stayed Copthorne Tara Hotel London. the receptionist, Nosheen, was very accommodating and approachable. She provided great service to us and was very professional and seems like a valuable employee. Well done Nosheen!

Copthorne Hotel Newcastle - really disappointed with our stay, I remember this hotel being a step above a standard hotel with a touch of luxury, the hotel is desperately in need of a makeover, it clearly hasnt been touched since opening in 1991, we were given I think the only room that doesn't face onto the river too which again was very disappointing, room was very dark and dismal and not the cleanest to be honest. Staff were all really friendly cant fault them at all and breakfast was lovely, just such a shame the hotel has been left in a time warp, wont be back, far too expensive for the state of the rooms, wish I had checked here before booking and I would have booked another hotel

Spent Easter weekend at the Copthorne Hotel Newcastle .From arrival to departure everything was perfect. On entry we were welcomed by friendly staff and were served with hot cross buns tea and coffee a very nice gesture.Dinner we were greeted with Easter Eggs and Drinks . Our room was very comfortable and spacious overlooking the Tyne.All staff were attentive to any needs we had . Restaurant and bar are very pleasant for dining and relaxing .Meals served promptly with attention to detail ,well done to all in the kitchen..We would like to give a special mention to Billy Spalding who we felt went that extra mile to make our stay special.Certainly we would stay at the Copthorne Hotel Quayside Newcastle again.Thank you to all.Judith and Barrie.