Mila Cares Tracking Order Status

Recently I purchased the Mila Air Mini. What ultimately made me choose it over other models all over the internet by every company imaginable is the fact I heard about Jasper a competitor. After looking into Jasper I realized most air filters were not comparable on the market and most show you no proof it is working and what it is working on. Not to mention doesn’t work on everything or gives false promises. I purchased Mila over Jasper for a few reasons. The design of both their branding and the product, the cost Mila is affordable after you understand what it does compared to other filters on the market; even more affordable when you compare it to Jasper. And the Mila Mini launch! This one with the preorder price and form sold it for me. Once I received my Mila I was blown away. The features of the device, the information it shows in the app, and the way everything is easily explained—with memes and pictures I might add. It is a “breath of fresh air” a company that doesn’t feel corporate but feels like a friend. And of course, the most important—the air in my house is noticeably different! Plus, without me even realizing It has home kit integration which is amazing! My whole house setup is HomeKit!! The Mila app is way better for the data and ai it uses to cycle through modes without interference. The home kit features are subpar for an air filter, Apple needs to add more but it is ready for Apple's future updates if they do! On that note, you can use Homekit if you wish to use Mila’s sensors in your automation and scenes. Overall amazing app and an amazing product! Bravo

This is my second Mila. The first one I purchased made my walls all black. I had to paint again. The company replaced it but now this one is not working and will not connect to my wifi. Not the first time this has happened either. I have had to fiddle with it many times.I am told that there is something wrong with the machine but I am just out of warranty by a couple of months. Now offering to send me a new one at a discounted price! This machine is way over priced to begin with if it only last 3 years (and with issues) I would not purchase another one and would not recommend it to anyone, Buyer beware…

I can breathe and I can sleep. We got three of these for our household that has three cats. I was pleasantly surprised by how well they cleared out the dust that was already here on how well they’ve continued to work. The customer service is amazing and I highly recommend if you have any trouble with pet hair or dust.

Livio was excellent, replied and fixed my problem on a long weekend! Also very happy that they replaced my defective unit out of warranty. Highly recommend this company.

Mila customer service is great. They are fast, solution oriented people who do what it takes to fix an issue. My Mila was out of warranty and they replaced it! Thank you for being great people and providing excellent customer service.