Manhattan Home Design Tracking Order Status

We ordered an Eames recliner from Manhattan Home Design. It arrived on time but was missing a part. The customer service folks couldn’t have been more courteous, understanding and professional. As soon as they received the part from the manufacturer it was immediately sent to us. They communicated with us throughout the entire process. Great customer service!

Their Arco Lamp is totally different than what they show you on the p-page. 1. Most importantly, the thinnest part of the arch stem is totally different. While the curvature is drastically inconsistent within the same arch rod, the half of the rod that is connected to the shade is (i) not curved, but merely straight flat — this ensures anyone can tell this is a knock-off—and (ii) the welding job is terribly done so much so that the color of the tip part is almost black. This is a true eyesore. 2. The first rod (the thickest one) does not fit in the marble. While the original one and the one in their p-page, the width depth ratio is like 1:2, this one is almost 1:1, which makes the rod-marble connection very loose and let the rod dangle. In sum, the rod is filling only a half of the carved-out groove in the marble whereas in their p-page photo it is fully filled. 3. The "marble" doesn't seem to be a marble. But this is understandable given the price.

Quality , awesome and it's from real leather..

These guys are real gems as their design was just the kind of one which I wanted. Their customer service is fast unlike other which are leggy in responding to queries. I am going for another design in a month or so and this time it will huge.

I am very satisfied with this service. Very fast delivery, the costumer's service is outstanding and the price ratio is great. I purchased a chair that fits comfortably, looks awesome and it's from real leather. I am surprised at the quality of this product.