MakerBot Tracking Order Status

i used the the makerbot replicator+ at work. it is quite bad to be honest . the slicer is cool and the camera too. but the bed is not truely level. the z offset is done on 2 points of the bed ,which is not enough. the bed is kind of wavey and not level at all!! and its even just fixed on one side which is really fractal. there is no heating for the bed? everything is super expensiv if something breakes. it doesnt read any usb stick anymore . i would not buy it because it is definitely not worth the price. if you want to get the really best result just buy a ultimaker . its much much much much better .because you can controll everthing .i am really dissapointet with the makerbot because of the "heating"bed and the f***ing extruder which always jams and always causes errors . at home i got a anet a8 and its also better because i bought great stuff for it. which you also can't really do with a makerbot .you have to live with the stuff they give you. even the super expensive fillament .....

I use their 3D printer and expertise to teach middle and high school students. Their customer service and reliability is excellent. For this reason I highly recommend the company. Thank you.

The installation of the printers and software was bizarre. Part of it was on paper, part on line and part from my cellphone. The software download was backward (i.e. the "Apple OS" software was for Windows and vice versa. Tech support was helpful, but the hours were bizarre 6:00 am to 3:00 PM Pacific time, but their offices are IN the Pacific Time Zone.

I attached a new extruder to my makerbot, it has less than 11 hours of use on it, it is now producing an error code for overheating. Makerbot won't replace the product because it was purchased over 6 months ago even though it shows 10.87 hours of use. Maybe instead of a 6 month timeframe you should put a warranty good for a certain amount of hours. I use this product at a school it's easier to buy more than one item at a time. Due to money and paperwork issues, but if I don't use the product immediately them the warranty is out of date. That's kind of an old system of the product has an hours used function..

I didn’t think that there were companies that existed like this anymore when you call a person answers and gives you immediate attention and is well-qualified to you solve your issues.