Maison Threads Tracking Order Status

Great customer service and product selection! Definitely recommend you shop here.

My Neil Barrett t-shirt arrived today & is perfect, but I can't really recommend them beyond that as their customer service is nonexistent. No replies to emails & their store (which I am pretty sure is permanently shut) don't answer the phone. I’d be concerned if I had to return something as I don’t think the return address is manned. Would I order from them again? No.

Order MT18822 Although I had received my order late I have just received an apology from the company with an explanation of the challenges they’ve recently encountered, this was very honest of them and they have my understanding. I recently gave a bad review but have since took it down due to their honesty and transparency. They are working on a new customer service team so I would give them a chance.

I made an order with number MT17391 on 27th of MAY almost 2.5 months ago!!!!Now we have 3d of August!!!!! and haven't received it yet. After many unanswered emails they sent me after 1,5 month that they apologize because it seamed like the parcel had been stuck with customs. They also informed me that they will send me another order on 10th of July and that i will receive my order within 5-8 days. After 19 days, in 29th of July i send them an email telling that i haven't received anything (order, new notification) and that I also haven't received the tracking details of the new order. Then they answered me that they will send me on Monday the details and they didn't . Then i sent many emails but i had no answer. I now know that it is not just an unprofessional company but fraudulent. 14 of August. I want to change my review because on Friday they returned my money back with a refund very quickly since i asked it. For an order that i made on 27th of May. It was such a big lesson for me to read the reviews ALWAYS before the order. But because of the refund i decided to put one more star

Quick and easy to order