Maglite Tracking Order Status

I have a model ML50L maglite flashlight. The light will not work when it is about 35 degrees F. At this temperature it will come on for a few seconds and turn off. I sent it to the warranty department with an explanation of the problems. They cleaned the on/off switch and returned it, stating that nothing was wrong. I put it in the refrigerator and cooled it down. Still does not work. Guess it was too complicated for the warranty specialist. Good light if you live in a continuously warm climate. Otherwise it is not dependable. Would send it back but don't want to waste another $6.00 in shipping

Brilliant torches, amazing quality. I have 3 of different sizes. Last forever and do the job perfectly.

Best LED torches. I packed 10 of them in my car.

LED torch went pants up. Quick email, return, replacement promptly received. Rare and very welcome slice of customer service excellence in this day and age.

I just had the most amazing experience with Maglite. I've had the two biggest Maglites for 20 years. A few days ago, I discovered that the batteries had leaked in both Maglites rendering them useless. I haven't used them for a while. I searched the internet looking for a possible solution, when on Maglites www I read that they will exchange Maglites if it was Duracell batteries that had leaked. I was a bit sceptical, since it was so long ago that I bought the flashlights. I sent them to Maglite in Denmark, and two days later i received two brand new Maglites. To me, that is customer service that goes above and beyond what I had expected even in my wildest dreams. Thank you!