Madam Glam Tracking Order Status

Me encantó es servicio de atención al cliente fueron rápidos y muy amables al momento de ayudarme también los productos estupendos me encantaron

Update: as promised, received a refund for the additional charges which I was grateful for. Many thanks to Jane for her excellent customer service and I look forward to purchasing again from you very soon 😄 I have been invited to review my experience with Madam Glam - i'm afraid to say it isn't positive. My initial purchase was $114.87 (£94.15) and in addition a free gift of a steam remover was included with my order, and I was excited waiting to receive my package as this was a Christmas present from my husband. When it arrived into the UK, I was horrified to receive a letter to say that I was required to pay an additional £50 in duties and vat before my package would be delivered. Since the UK does not make charges for orders under £135, I was confused as to why I was being charged over 50% of my order value on top. Turns out that Madam Glam valued my order at over twice the amount I paid for it ($243.20) and also valued the 'free gift' at $70 on the customs declaration documents - AND IT DOESN'T EVEN WORK and it is cheap and nasty, I wouldn't have paid $20 for it let alone $70!! So UK buyers - be very careful when purchasing from this supplier. This for me has been a disappointing, costly lesson to have experienced! Shame, as I have no complaints in relation to the polishes - I was looking forward to using them with my clients as my main brand - but this has put an end to that!

Madam glam es una marca de esmaltes semipermanentes que me encanta!es buena ,fuera de crueldad animal y ademas he de decir que la atencion al cliente especialmente de Candy es la mejor que he tenido nunca muchas graciad

Reached out to costumer spport after a payment mishap. The agent listened to my concern, offered solutions, was polite and responsive, and I felt that my concern was taken seriously.

I’ve been using Madam Glam products for several years now, and I can’t recommend this brand enough! The quality of the polishes and treatments is outstanding, and the colors are always beautiful. The customer service is also amazing! They are very responsive, professional, and always ready to resolve any issues. I recently had a small issue with my order, and they quickly found a solution, which shows their commitment to customer satisfaction. I’m a loyal customer and will continue to be, knowing I can always rely on them for top-quality products and impeccable service. Thanks again to the Madam Glam team for always providing a positive experience!