LW Theatres Tracking Order Status

I joined a packed audience to see the great Dawn French at this Venue 20/10/23 - no photos permitted during the performance. Front Row Stalls seats? Never again! The seat and floor space are excessively near to the stage edge with about 2inches spare room for knees and total lack of space for straightening your feet ( I’m a size 5 shoe) so had to sit forced ‘pigeon-toed’ or toes pointing only outwards all evening - awful . A lady with crutches really struggled to cross the front row ( not realising the gap was SO tight) because she couldn’t gain access to her seat elsewhere with the sheer numbers attending . The discomfort spoiled my complete enjoyment of the show - sorry Dawn . I expect even Dawn herself wouldn't be comfortable in Seat A3 either ……and I’m surprised at the audacity and dismissiveness of the Palladium management as they have not already addressed this . I would consider the seating arrangements most certainly a Health and Safety Hazard for audience members if there was ever an emergency at the theatre . Ticket was from Viagogo ; no chance of emailing the Company independently about the above issues , you have to call them🙄. Best off with Front Circle/Aisle seats, I think.

We booked tickets for the wizard of oz via MasterCard priceless experience and got to meet the cast on the stage prior to the performance. The palladium looked like it had a lot of work since I was last there.

After having problems with the name on my ticket, I spoke to Kirsty from customer relations, and she couldn’t have been more helpful! I am very grateful for her fast and friendly communication!

Arijana couldn’t have been more helpful. I cannot get to grips with my new mobile when booking tickets as I found out too late and this morning Ariana couldn’t have been more helpful and calm, I am now sorted so if you have any problems don’t hesitate to call the theatre.

Very good service for disabled attendees requiring an additional carer. Easy to book.