Lush Decor Tracking Order Status

Todd Bergman went above and beyond to get my daughter’s comforter to her in Louisiana! He re-routed it and kept us posted every step of the way- and even covered the extra shipping because it was delayed. His customer service was exceptional and we truly appreciate his efforts!!

This was the first time I bought something from the company via a different seller , buy buy baby. There was an issue with the quilt purchased for my son, and buy buy baby wouldn’t do anything about it I reached out to Todd at lush and he went above and beyond! He made sure to understand what had happened and called me personally right away, something you don’t get from many companies. When working at a company you always want to make sure your customers are satisfied to the best interest and lush did exactly that. I am very happy with the company and I would absolutely recommend it to anyone.

Todd is so awesome! I messed up my order, left a message for Customer Service and received a call back from Todd within a few minutes. He helped me tremendously and fixed all my errors! You are blessed to have an employee like him!

Todd Bergman and his team at Lush Decor went to great lengths to solve my problem... A set of cushions, one of which faded. They even tried to find a replacement at the production site! After all else failed, my entire purchase price was refunded, graciously.

I had an issue with my order and Todd in customer service resolved it that day. I am extremely impressed with this company and will order from them again in the future. Thank you!