Lugz Tracking Order Status

On LUGZ website the re-stocking fee states $5.99. On my return they charged me $10.99. I have been trying to get a refund for the difference to no resolutions. My last correspondence was on May 9, 2023 and a lady named Jennifer Gross said that they will rectify the matter and will get back to me. I have not heard back from her to date (May 29.)

I cannot say enough about Lugz boots. I have only tried a few types but am a true fan. Inexpensive, high quality, solid soles and ready for many hours of walking. My experience is with Lugz Strutt Men's Boots Msrun-750/msrubn-001/msrul-001/msrun-2350, Lugz Men's Zone Boot, and Moc Toe Boot. Always under $100 and always last long enough to feel worth it. I have been buying Lugz for years and will continue to buy them for many years to come

Ordered Lugz boots from Amazon boot stitching, came apart contacted Lugz sent pictures ,copy of Amazon receipt receive new boots very easy customer service was excellent

The shoes themselves are okay, if extremely unfashionable. However, I NEVER would've bought the Women’s Stagger Hi Slip Resistant 6-Inch Sneaker if they photos on their website accurately displayed the shoes themselves. The shoes both have orange stitching that says "slip-resistant" at the base of the shoe laces, drawing attention the fact that they are either meant for the elderly or someone who works in an environment where they have to beware of slips, such as a restaurant. I bought them for the office, mostly because I thought they'd look more stylish than they do in real life, and be comfortable.

personally, I love Lugz work boots; am curious what others are out there as well. They are durable, don't make my back hurt like my nike running/athletic shoes did for even 4-6 hour shifts; keep my feet safe and are great quality. Other suggestions of work boots like these? (don't need to be steel-toe equipped)