LuckyBrand Tracking Order Status

I have been ordering Lucky Jeans for several years. I wear them daily as a substitute for scrubs since I work in a medical clinic. The quality is consistent; with occasional variation in dye coloration. The fit is always ‘as ordered’. The customer service people are responsive, helpful and delivery is prompt. My only complaint is that when they have sales, they rarely include average sizes. I’m 36/32, not unusual size. That said, having a closet that includes other brands, including more and less expensive brands, I find myself preferring Lucky for a range of activities beyond work and never find them lacking. Are they the best for splitting wood or rigorous hiking…. No. But that’s not what I typically use them for. I have been a customer for more than 5 years and intend to for the indefinite future if their quality does not diminish.

Michael Hill generated an overwhelming experience with Customer Service!!!

Size is not consistent. I bought two pairs of shorts, same size, different patterns. One was too big, one was too small. And the fact they don’t have reviews on the site sucks. No wonder they’re bankrupt. Way to show off Brooklyn hippies.

Monday July 25 I recieved the BEST customer service from your Assistant Manager. She offered suggestions and was super kind. She's a great asset to Lucky outlet! Ill be back!!!

Love some of the jeans and accessories, especially the bohemian style