LucidSound Tracking Order Status

I've bought, refunded and reordered their LS40 through Amazon and was terribly disappointed by the delivery and package status, as the package and box holding my ordered headset were both dented. Another point was that the headsets both also had a HIGH pitch ringing sound in the right ear no matter what I did. Since then I assumed LucidSound was bad, but that was only until recently where I realized maybe I could give them a third chance, since Amazons shipping was way more than likely the real culprit. I then decided to splurge and purchase the $249.99 which I got for $200 thanks to discount codes, and I have not been disappointed since. Edit: The audio often bleeps out for an instant, and I doubt it would be noticeable for to many other people, but it really gets on my nerves. If I can't find a way to fix it on my end then I may end up asking to return this headset for another one just in case it's a fault in the headset itself. Otherwise, I may just go back to my wired headsets.