LTD Commodities Tracking Order Status

On 05/02/23, I placed an order with the code CFW8GK for the May clearance sale. This was a promotion so I took advantage of it and in the email it says free shipping for orders over $49 but I was charged $40 shipping, my order is for $74.99. Even if I paid regular shipping, it would be $17.99, not $40.00. I could not get in touch with anyone in the company. I have sent emails, message through Facebook, called multiple times multiple numbers and I cannot get in touch with anyone. Nobody answers the phone. I have been a customer since the company was ABC Distributing, so I have been a happy customer so far, that is why I keep on coming back. This order though is testing me. When I checked the order status, it says preparing to ship. If this does not get resolved, I will have to dispute it through Paypal.

Low prices, great merchandise. I have had a couple of order issues, but Customer Service is always A+!

Low prices, and great customer service. Huge selection and variety of items. Take care to manage your expectations about the quality of some items, but there are also plenty of items that are the same or better quality than what you would purchase in most retail stores. I've found their customer service to exceed my expectations, which is rare.

I ordered three things from these people. The first a pair of waterproof covers for joining cords outdoors. These seemed to be fine. The second was three computer cables. I had understood from the catalog that these were the type of cable than changed color when the charge was complete. They are not. The cycling colors are purely for decoration. As such the cables are markedly overpriced. The third item was magnetic labels for the exterior of a hotpot. The catalog explicitly said that this item would include adhesive in case the exterior of the hotpot was not magnetic. It wasn't magnetic and the adhesive was not included. After I got the order I got an solicitation to review the company. I contacted LTDCommodities and said I did not want to give them a bad review, so wanted to give them the opportunity to make it right before I posted a bad review. There was no response to that offer, so this is the promised bad review. One more thing: The third item had one stock number in the catalog I got in the mail and from which I ordered. When the packing slip came there was another stock number for it. When I went back to their website it was not found under either number.

Just got my order 3days before Christmas. It got very close. I would shop here again.