Lottie London Tracking Order Status

Brilliant products and excellent customer service ...... I didn't put the free gift on my order properly and messaged because it was missing (this was before I realised I done it wrong)....it was sorted with in less then 5 minutes and also added to my recent order so I ended up getting the 2 ....can no fault how quick delivery is and customer service response is.

Received Lottie superfake false lash effect mascara yesterday Followed the instructions and it's made very little difference to any other mascara I buy Very disappointed

So I bought the "Lottie London" mascara a bit back. As a lady just gone 50 who's lashes have all but disappeared, I was skeptical about their claims of how their mascara gives length and doesn't clump and gives that "fake lash look" . I was pleasantly surprised just how good it was for the price! It is absolutely brilliant, no clumps, very long lashes and looked brilliant. I have just ordered another one.. . I have tried so many mascaras recently but this one is definitely the best!

I've ordered a couple times from them as my daughters love their products. The last time I made an order I needed it super quick and even though it was free 'standard delivery' - which with other places can take about a week - they sent it out super quickly so I would recieve it in time. Customer service is excellent and I will definitely be back again. Thank you so much!

Quite bad service, the order time on the website says within 2 working days, got the order in about 10 working days with no message from them explaining what was happening. Had to send it back as it was no longer needed by that time and it arrived to them only 2 days later, it took them 2 weeks to refund and they needed chasing for it or I wouldn't have gotten the money back.