LL Bean Tracking Order Status

I love the shirts. It's the shirt I wear. Quality, texture, fit. For me, they are worth the money. They last when others are worn out. The weight is perfect in the original traditional fit tee.

My wife purchased a bed linen set 2 years past for Christmas. We squirreled it away and finally opened it. After first wash, the pillow cases shrunk so much, they would not even cover our standard pillows. Called CS, and even though they usually only have a 1 year return policy, I was advised to return them for replacement as defective, and see what happens. They were replaced. Glad to see L.L. Bean stands behind their stuff, even if they could have said over a year too bad. This is just one of the reasons we like buying stuff from L.L. Bean.

They honored their warranty! I purchased slippers but they hurt my feet. I assumed it was an issue with my feet. Nope a 1.3 yr later I saw the slippers turned over and the size that was marked on the bottom was 2 sizes smaller than what I ordered. I sent them back and they honored the 1 year warranty even though it was longer than 1 year. I love the slippers and am grateful to the company for doing the right thing! EXCELLENT COMPANY! EXCELLENT PRODUCTS!

I sent back a pair of slippers and they told me it will be a month at least before i get my money back. Thats unacceptable. I won't buy again. There are too many competitor's with similar products.

I ordered a flannel shirt on January 16, and it's still not here yet. The website says it's due to be delivered on January 28. It shouldn't take almost 2 weeks for one $60 flannel shirt to arrive from Maine to South Carolina. I don't think I'll be ordering from them anytime soon