Linksoul Tracking Order Status

The worst customer service ever. Tried to order tee shirt and they kept sending me e-mails pushing delivery date. After almost 2 months I told them to cancel. They don't care.

Purchased a quarter zip pullover in small, although I usually wear a medium, because several of the reviews for that item stated it ran large, and they claim to have free returns so I figured it was worth a try. Had to return it, and they shorted my refund $10 without an explanation. I emailed customer service to inquire what the reduction was for and they responded "Thank you for your email. We do not refund the original shipping charge on orders. Regards, Theresa" Granted, they didn't charge for the return shipping, but other online vendors I have dealt with that state "free returns" refund the full purchase price. When buying clothes online, there's always the possibility they will need to be returned, so it's important to know up-front how returns work. If there's anything on their website that clarifies they don't refund shipping, I have not run across it. So, even though they do have nice stuff (but $$$$), I won't be purchasing from them in the future.

I'm not one to complain or go out of my way to bash a company but this is an exception. I randomly came across this company when browsing the internet one day and thought, perfect! A slip on golf shoe, love the idea. I couldn't find many reviews of them but they boast comfort and have a clean look so I went for it. I have cuts on both heels from the rubbing of this shoe. By hole 12 was actually bleeding! I sent them the pics to prove it haha. Finished the round barefoot in Michigan in 50 degree weather (it snowed the day before). I reached out to this company and their response was "the shoe is not defective in any way.". Thanks, Theresa. Fantastic customer service there. They also delete negative reviews from their website. It's no wonder why their rating is so high haha ugh. Sad, guys...