Lily Charmed Tracking Order Status

Don't buy special memories from them because it won't last. More suitable for random trinkets. Ordered a ring 06/June/2023 and it broke 03/July/24. After I asked them to solve the issue, this was their answer: "I am very sorry this is now out of our one year warranty so we cannot replace it for you."

I purchased 3 silver charms, a hummingbird, a conch shell and a crocodile to commemorate a recent holiday to Jamaica. The charms came beautifully boxed and were promptly delivered. The charms were all incredibly detailed and even more beautiful than shown online. The quality of the charms is fantastic and they are excellent value. I have received many compliments on my beautiful charms and would 100% recommend this lovely company. I will definitely be buying more jewellery from them in the future.

Fantastic customer service when I had to return something and I requested an extra box for my charm bracelet. Absolutely love my bracelet and charms and there’s loads of choice 😀

I purchased the silver cowboy boot for my daughter. The item was nicely packed in the presentation box then parcelled up so no damage would occur in transit. The item was just as the picture showed & is a very nice quality. The detailing is very nice too. I will deffinately purchase again from this company.

Excellent customer service when I returned a faulty ring .No quibble and return label sent with replacement .Shame there's not more customer service like this out there