Arnold Laver Tracking Order Status

I was uncertain about ordering from Arnold Laver given the mixed reviews, but could not justify paying double the price for timber at my local Jewson. I ordered various sizes of redwood PSE timber, delivery was on time as scheduled, and the timber was good quality. Will definitely order from here again for my next project.

I have mixed reviews on this company. Went to their Sheffield depot several times. Got some good Sapele in summer and that was ok with delivery. This last week I ordered treated timber to make a gate. I asked if they should check the wood before putting it on the lorry for delivery, they say they should but then throw in you can bring it back! I didnt want it in my nice clear can so paid the extra £30 for delivery. On arrival one piece had a big split in it and another had a smaller split. This was annoying to see but they unloaded it and today I had to take the two pieces back and get better pieces. I was very dissapointed in the quality control and general care of what they were giving the cutomer(This isnt cheap stuff these days). I deliberatly wanted delivery to not take it in my car! Yet here I am paying £30 and having to take it back and forwards to get better pieces, which they should have just prodvided in the first place. Rather incompetent. This was at the "Olympic Sawmills, Oxclose Park Rd N, Halfway, Sheffield S20 8GN" Order No. 6192324/0

I spoke to Arnold Laver via facebook at about 7pm on wed. and enquired about some fence panels, I had a price, inc delivery within 10 mins. The price quoted was good and I ordered the items, which were delivered, lunch time Friday. I can NOT fault the service I received and the quality of the panels appear to be very good. I can only give this company 5 stars, without hesitation...

Wow! What a friendly and helpful company 😁 im.a single mum and was worried about ordering and having to lumber alot of decking into my garden i didnt need to! Reading branch were fantastic, i rang them.and got reassured id have help and ive just had it delivered and they lived upto there word very happy customer restored my faith thank.you

I recently discovered this Timber merchants when i started working on a Building Project a few doors away, before then I hadn't heard of Arnold Laver I was very impressed with the customer service as these days this is sadly non existent . Tom and Akhil have been excellent. Their knowledge of their Timber products is first class and the prices seem reasonable. Also the delivery driver and the yard man always seem happy to help