Laura James Tracking Order Status

Yvonne did an amazing job dealing with my last minute request to cancel an order and place a new one even though the shipment process has already started. She acted immediately on my request and kept me informed of the outcome within a very short period of time. Pleasure to deal with and will shop again with Laura James because of this experience. Thanks Yvonne!

I bought the 8 seater cube It is lovely, well made ,comfortable and great it all fits together once you finished using for the day I got the umbrella as part of the deal and it fits nicely in the middle of the table and no need for an umbrella stand It is a wind up umbrella so easy use Absolutely great service kept updated when my cube was arriving When delivered it was carefully place in the house Would definitely buy from this company again

Great customer service. Kenya was really helpful, kind with a quick response time. Got my order sooner than expected. Cannot complain!

Delivery driver Chris was very helpful. Great service, would 100% order from Laura James again.

Bought a tv unit and a sideboard and whilst happy with the frames in the main, I am now on my 3rd set of doors for both and are still unhappy. All doors have arrived either scuffed, poorly finished or chipped. Customer service responds apologetically each time and sends another set of doors but each one is just as bad as before. The quality control process needs a complete overhaul. I was really hopeful after reading so many positive reviews and can only assume that lots of people are happy to accept sub standard goods.