Lancome Tracking Order Status

I will no longer call Lancome to try and be a good customer and give them advice They obviously care nothing about their customers. I have called in the past about 5 x that the tops of their foundation does not stay on! Every time I buy the product, the top falls off when I pack it, I know from friends I am not the only one that has complained about this. I encouraged them to ask what the cheaper brands do because the Loreal and CoverGirl tops always stay on! Of course, I prefer the Lancome, but I will switch to another good brand because I am so sick of the top ALWAYS coming off! I don't think they ever addressed my several phone calls and emails.

I have been using Lancome for many years, but my last order made me wonder which brand I would use from now on. I placed an order on May 30th, I had no information about my order and had to remind the buyer about the order on June 24th. Finally they shipped my order, but I received 2 out of 3 products from my order and it didn't have a receipt. They didn't contact me about the delay, I wrote a review under a product I didn't find with a picture of what I received and the customer removed my review without any comet, just said it was not a valid comment. So, that's the big ban on re-ordering at Lancome.ca. Very sad.

The quality is good, but I expect more.

I visited the St. Albans Store on 4/3/23 unfortunately I didn't get the assistants name but she was extremely helpful and she matched the idole ulta wear foundation perfectly to match my skin tone she was very professional and very patient. I am very pleased with the results of the foundation.

Wunderbares Produkt! Zieht gut ein und die Haut sieht strahlend und frisch aus. Sehr zu empfehlen!!