Kotn Tracking Order Status

Excellent customer service. Small issues with tshirts i had ordered ( plain white ) a couple of years ago and rectified immediately by Kotn. I have since ordered more and they have become my ALL TIME favorite t’s ( pretty much all I ever wear 🥰)…highly recommended.

My partner bought us the Essential Sweatpants and while they are very comfortable, the amount of fluff that comes out of them is not worth it. This may feel dramatic, but It is honestly worse than a dog.

I ordered the black crew neck and chinos, and both items feel okay, but they look cheaply made, shiny, and a bit awkward.

I ordered a couple t shirts, a couple turtlenecks, and a knit sweater, and I'm obsessed with them all. Fantastic quality and so comfortable! I did size up on the T-shirts which I'm glad I did as I think they run a tiny bit small, but they're my absolute favourite T-shirts. My one criticism is when I ordered to the UK and it took quite a long time to arrive. Unfortunately the postal service messed up and didn't notify me my package had arrived and I had a customs charge to pay so my order got sent back to the US, but customer service were lovely and I received a full refund.

I ordered 2 items: a long-sleeve turtleneck and a short-sleeve mockneck. I received: 2 turtlenecks, both long-sleeved. I wear size M, I ordered size L, just in case, because the items are fitted. Unfortunately I can barely fit my head through the turtleneck, very fitted and too short at the waist. I gave it to my daughter who is size S, looks good on her. Quality seems good. I wanted to leave my review on KOTN site under the items I bought, but there's no option to do that. Meanwhile, all other reviews indicate sizing true to size. Who are those people? Seems fake to me