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📦 Total Couriers | 549 |
🛍️ Best Cash Back | 2% |
🕑 Last Updated | May 13, 2025 |
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KOREAN AIR Rating
Last KOREAN AIR Reviews from Trustpilot

My wife and I flew business class from the UK to Brisbane return. Our transfers were seamless and we experienced no delays. On board, the staff were attentive and professional and made every effort to make us comfortable. Food, drinks and service were excellent. We were on KE901 May 21st. and Kim Sun Hye and the whole team deserve every credit for their hard work and unstinting service. Well done.

This is heartbreaking, giving a bad review on this company, but sometimes the truth hurts. I have been flying **EXCLUSIVELY** with Korean Air for 20 years now. I fly JFK to Korea and The Philippines 4 times or more a year. In all those years, the service has been absolutely perfect. The staff is polite and professional. Then in April I ordered a flight that usually costs $1,000. The price was up to $1,700. Wow! 70% increase? I understand things are going up, but 70% increase in a short period of time is an insult to my intelligence. But wait! It gets worse. After ordering my flight, I had a major change in my family situation. I changed my date to 30 days later. I understand there are rebooking fees and penalties, but the new price was beyond shocking. The new price? $3,300! But not just $3,300; the price was $3,300 more, on top of what was already paid. A total of $5,000 for a coach seat? This is insulting! And I am not someone who just stumbled through the door for this flight. I am a frequent flier, who has 75 previous flights with this airline. I promote the company often, but that is probably a thing of the past now. If they treat a frequent flier like this, how will they treat the rare or occasional flier? This review is not about the service received. It's only about their abusive pricing structure. The cost of operations has gone up maybe 25%, but customers get charged extremely high prices based on being during popular travel months. For my next flight to Southeast Asia, I will be shopping around for better pricing. There are other airlines that provide top quality service, and don't beat you up on price as much. This is not a review from someone who has bad feelings about the Airlines. I am a very satisfied customer, who is heartbroken over feeling the need to write a bad review.

Quite on time. Cabin crews offered good service

FLYING ON SUNDAY. KOREAN AIR SO FAR DIDNT DISAPPOINT ME. WITH THIS NEW AGE, THESE GRIEVANCES WILL BE PROVEN SOON. WILL POST MY ENTIRE FLIGHT AND ITS PARTNERS here youtube/1CH_UTe34CY

J'ai appelé KA pour voyager avec mon toutou jusqu'à Hawaï, j'ai eu l'adorable Kristina qui a pris tout son temps pour m'expliquer toutes les étapes de mon périple, l'idée de prendre un avion ou même un train me rend littéralement malade( d'où la présence nécessaire de mon toutou). Grâce à elle à ses conseils et sa gentillesse, j'ai presque hâte de prendre l'avion . Tout est facile et simple chez KA, tout est fait pour vous faciliter la vie et éloigner le stress. Merci Kristina.
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