KongOnline.co.uk Tracking Order Status

Bought a Kong ball and my son's pit had it broke open within minutes.

Bought a pair of Nikes for Christmas late last year , was very happy with the speedy delivery

Received item the next day, nicely packaged and came with complimentary stickers! Excellent service and top quality clothes.

Poor quality, overpriced and dangerous toys.

My partner used her lunch break today at work to collect a pair of shoes I ordered in store on Sunday for a collection Tuesday scheduled by a member of the team. Upon collection my partner got told the shoes weren’t available due to a miss communication between Leamington store and the Coventry store. They got sold yesterday after already placing my order on Sunday. I got offered a refund however I don’t believe this is quite enough in return. I’m really disappointed about this. It’s wasted my partners time today and my own time after a poorly organised transaction. Gutted to write this as I actually think the store is top quality , the staff are very welcoming. And I enjoyed my experience shopping on the Sunday.