Komuso Tracking Order Status

I found the company extremely helpful they answer emails the tracking of the product is clear and regular product was as described good quality only downfall its coming from USA so it takes a while to arrive

Never received it. They told me it was out of stock. Didn't say this on their website : it was available. I will contest my transaction with my credit card. Fuc***** scam.

Ordered on 10/21/22, as of 12/10/22 still have not received it. Company takes your money and does not provide product.

Ordered and tried to cancel immediately for a refund. They waited 4 days to reply, immediately after having dispatched it only to inform me that as they send it "so quickly" they were unable to cancel the order. Then I found out that it would take 3 weeks to arrive because they are based on the other side of the world. They refuse to pay for return shipping so I am stuck with this overpriced and poorly designed hunk of useless metal. The design... this necklace rips chest hair off. I'm losing around 10 hairs daily, so anyone who has chest hair, expect to experience lots of pain. After contacting them in good faith, they tell me that "noone else has complained about this design flaw", therefore the only thing they will offer me is 30% off my next purchase. How laughable to think that I would ever buy anything from these people again. This product increases stress and causes physical pain. I hate Komuso design and their tacky, synical money grubbing ways. If you want to feel better and free of actual pain, give $100 dollars to a homeless person and smile a smile of relief that you haven't had the irritation of being hoodwinked by this awful, awful company.

The Komuso Shift is just a metal hollow tube. It is too heavy to just balance on lips so you have to hold it like if you smoke. Also the metal leaves metallic taste on lips. Komuso offered refund if I post it back. The postage to USA is nearly as high as cost of the item. If you use wide straw you get same effect as this item.