Knobs For Less Tracking Order Status

Buyer beware! Cost me over $70 to return items I purchased that were still in the original packing. After contacting the BBB, they offered to pay half the restocking fee to which I agreed. Then they completely ignored me. Next step was the NYS Attorney General. There are many GOOD companies to buy knobs & handles from. Try Build.com. They were professional and had great customer service.

Warning - This company also operates under the name Knobs.com. They sell shoddy goods - cheap metal knobs painted with tacky gold paint that they sell as "Polished Brass" and won't provide prepaid return shipping labels, and refuse to accept returns via USPS, only UPS and FedEx. They are rip-off artists. Avoid.

Do not order through this website! Similar experience to Julie L. Waited. Order slow to process. Waited. Finally canceled as customer service couldn't tell when it would ship. Ordered through another company. Order came promptly. Then Knobs4less order showed up. Called and promised a free label return. Waited again. Called again. Said I couldn't get a free label cause canceled after ordered shipped. That was untrue as I canceled almost a week earlier. Called supervisor line. She never called back. Then received an email that my order was completed! Total sham company!

Really happy with my order and the customer service. Crazy cheap prices, and fast shipping. I ordered 20 and liked that each knob was packaged individually. They were true to colors on the website, and easy to assemble on the cabinets. I wouldn't have been able to afford to customize my cabinets if I hadn't found this neat little site. I honestly wasn't really sure about it at first, as I couldn't find much about the site online and was wary of how cheap the prices were (you know, if it seems to good to be true...), but glad I took the chance. I would definitely buy from these guys again! :)