KIWI design Tracking Order Status

Don’t purchase from their site if you aren’t 100% sure about the product! They claim they offer returns, but that’s completely misleading. The returns need to be shipped at the customer’s expense to China. It would have cost us more than double the price of the product itself to return. Terrible customer service, terrible experience. If you want their product buy it off Amazon. If you buy it here, buyer beware.

La peor atención al cliente. Han pasado más de 3 meses desde que realicé el pedido y aún no ha llegado. La atención al cliente no se hace responsable y no aporta información.

did not get my correct stuff, only 2 of the things, contacted customer support but that email didnt work, contacted them on tiktok thru comments, they told me to message them on tiktok, so i did that, now its been well over a month, with no reply, i dont even know if they care about theyre customers, theyre customer support is the worst thing ive ever experienced.

I decided I wanted to customise my Quest 2 but I didn't want to apply any permanent designs to it, instead hoping to build a library of skins that I could swap around to suit my mood. I looked at some silicon skins, but soon realised they would stretch and dislodge any applied pigmentation. So I went with the hard polycarbonate shells from KIWI design. They arrived in about a week, which was good speed from China at the moment, and they were exactly as promised, exactly as ordered. Very happy with them, and got them on special so was able to order twice as many as I originally thought, giving me plenty to practice with and still build a good library of skins.