KISS Tracking Order Status

You've got a bad batch Kiss Powerflex Max Speed - CZ38 nail glue floating around. It will not adhere to the nails. I've been using it for many years but every so often you get a batch that's not any good. I've now thrown away 5 new bottles. I have to switch to LA Nails which I do not care for their bottle. It just doesn't come out right.

after 30 years, Kiss is no longer reliable. flimsy, thin nails that break constantly. Disappointed. Maureen O'Connell

I brought some KISS x tend nails from superdrug and when I went to use them noticed I only had one for one number! once i contacted customer service they got back to me within the hours and have offered to send me a complimentary item. Very happy with the customer service I received UPDATE 30/01/2025 I have received my replacement product and they have sent me two packs.

Always did like the product very well, use a lot. It's uplift bleach kit that I use that anyway. I'd put the product in my hair and afterwards noticed that there was no conditioner in the bottle. I was very disappointed and I hope that the condition would be a nightmare. And I've got it from Walmart. No big deal. Just thought I'd let you all know. And thank you so much

I'm disappointed. Despite understanding policies, the aftermath of COVID and shipping delays made me hesitant to reach out about a missing $80+ order. When I finally did, I expected prompt resolution, but they failed to acknowledge their mistake. Despite liking their products, I can't risk another letdown in this economy. It's a wakeup call about supporting companies that lack care for customers. Oh, and big thanks to 'Stacie' for her utterly robotic and insincere customer service, which felt more like interacting with a machine than a human being.