Kärcher UK Tracking Order Status

My KArcher K3 stopped working, I had to contact several times, and was asked for the same information every time. The first advisor I spoke to did not seem to know about the product. I was not given advice on how to find the rating plate. I made 3 or 4 calls before deciding to drive 24 miles to a service centre. The round trip took 3 1/2 hours!!

I bought a K2 Power Control pressure washer, specifically for patio cleaning with the special attachment for that job. It is ideal. The domed attachment concentrates the spray from the two nozzles and prevents debris from flying all over the place and creating more work. My only reservation is the two very fiddly clips which secure the pressure hose to the pistol grip at one end and the body of the machine at the other. They are difficult to remove without bending the prongs outwards, in fact I broke one on the first day of operation and am still having difficulty with the other. Perhaps someone from Karcher can give some guidance as to how they can be removed without the risk of breaking. A spare is on its way however and my request for same was dealt with by Steve very efficiently. Apart from the above shortcoming a great bit of kit.

After having a Karcher k3 for two years I decided to upgrade to a Karcher K4 to take advantage of the pop in detergent bottles. Purchased a brand new one from wickes then purchased 3 in 1 bottle of bring back the wow car shampoo, put it in the machine and the neck collapsed into the bottle. Feel like I wasted my money.

Bought a karcher lawn mower last year. The battery died in under a year. Ordered a new battery 2 months ago but still now not available till the end of aug!!! Wont buy again from them. Cost me a fortune but not worth the money spent. Customer service is a joke

Smita provided excellent customer service and prompt resolution to my issue. Very professional.