JustBlinds Tracking Order Status

Just as ordered; quality blinds.

From start to finish took 2wks everyone was very friendly from phone calls, home visits to being fitted Nothing was to much hassle would recommend

Did not realize they were shipped from Mexico so it took longer than I thought. One package was diverted from Oregon across to Connecticut and then back taking over 3 weeks.

Ordered the blinds but needed different sort of clamps than what came in the box since the blinds need to be held from the sides ; not the top. Called customer service and they sent a new set of clamps. Took a long time for it to arrive but it’s all just fine.

Purchasing anything online can be quite daunting, and I felt I was taking a big gamble by ordering blinds from a new (to me) website. I ordered four of the woven wood shades in Sarasota Caramel. When they arrived my husband and I were shocked at how beautiful they were. The photos on the website aren't the clearest when choosing the color/design, so we were a bit nervous...but these exceeded our expectations. The installation was clear and simple, and we installed all 4 blinds pretty quickly. One caveat is the screws that came with were not great quality, and two did break and are now stuck in our window frame. So I recommend purchasing better quality ones from the hardware store before installing them! We also had an issue with one of our blinds not matching the other (it was uneven and measurements were off), but when I called to report this, they were happy to send a replacement at once. So, overall, we are happy with the blinds and customer service. A few things could be improved upon, but I still highly recommend the woven wood shades in sarasota caramel if you are looking for light-filtering bamboo-style window coverings.